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Accessibility statement

Last updated: JAN 2026

London Padel Week is committed to ensuring that our website, www.londonpadelweek.co.uk, is accessible to as many people as possible, including those with disabilities, visual impairments, motor difficulties, or cognitive differences. We believe that sport and the padel community should be open to everyone, and we aim to apply that same principle to our digital presence.

This statement applies to the website at www.londonpadelweek.co.uk and covers the content and functionality available to users on that domain.

1. Our Accessibility Standard

We aim for our website to meet WCAG 2.1 Level AA (Web Content Accessibility Guidelines, published by the World Wide Web Consortium), which is the internationally recognised standard for web accessibility and is referenced in UK and EU legislation for public-facing digital services.

Our website is built on the Wix Studio platform, which implements a range of accessibility features at the platform level, including keyboard navigation, screen reader support, skip navigation links, and semantic HTML structure. We benefit from Wix's ongoing accessibility improvements as they are rolled out to the platform.

2. How Accessible Is This Website

We know some parts of our website are not fully accessible. We are actively working to improve accessibility across the site. The areas listed below represent known limitations:

Currently accessible features

  • All pages can be navigated using a keyboard alone (Tab, Enter, Arrow keys)

  • The website uses clear heading structures (H1, H2, H3) to aid screen reader navigation

  • Colour contrast on primary text meets WCAG 2.1 AA minimum ratio requirements

  • The website renders correctly on mobile devices and supports text resizing up to 200% without loss of functionality

  • All forms include labelled fields and error messages

  • The site does not use content that flashes more than three times per second

Known limitations

  • Some images may not have fully descriptive alternative text. We are reviewing all image alt text as part of an ongoing content audit.

  • Some third-party embedded content (e.g. maps, video embeds) may not be fully accessible. We are working to address this where possible.

  • Certain decorative animations used for visual effect may not have pause controls. We are exploring solutions to provide reduced-motion alternatives.

  • PDF documents or downloadable files linked from this website may not be fully accessible. We will work to remediate these on request.

We are committed to improving accessibility continuously. If you encounter a barrier we have not listed here, please tell us — your feedback directly shapes our improvement roadmap.

3. Technical Information

London Padel Week is committed to making this website accessible in accordance with the Equality Act 2010, which requires organisations not to discriminate against people with disabilities in the provision of services, including digital services.

This website uses the following technologies that we rely on for conformance with WCAG 2.1:

  • HTML5

  • CSS3

  • JavaScript

  • WAI-ARIA (Accessible Rich Internet Applications) attributes, implemented by the Wix platform

This statement was prepared based on a self-assessment of our website carried out in [MONTH AND YEAR]. We have not yet commissioned an independent accessibility audit, though we intend to do so as the website grows. We will update this statement following any audit.

4. What to Do If You Cannot Access Part of This Website

If you experience difficulty accessing any part of our website, or if you need information in an alternative format (for example, as a plain-text document, large print, or via a phone call), please contact us:

Email: admin@londonpadelweek.co.uk
Subject line: Accessibility Request — [Your Name]
Website: www.londonpadelweek.co.uk

We will respond to accessibility requests within 5 working days. Where we are unable to provide a fully accessible version of a specific piece of content, we will offer a suitable alternative to ensure you can access the information you need.

5. Reporting Accessibility Problems

We welcome your feedback on the accessibility of our website. If you find any barriers not listed on this page, or if you think we are not meeting the requirements described above, please contact us at the email address above and include:

  • The web address (URL) of the page where you encountered the problem

  • A description of the issue you experienced

  • The device or browser you were using

  • Any assistive technology you were using (e.g. screen reader name and version)

We take all accessibility feedback seriously and will acknowledge your report within 5 working days.

6. Enforcement Procedure

If you contact us with an accessibility complaint and you are not satisfied with our response, or if we fail to respond within a reasonable timeframe, you can contact the Equality Advisory and Support Service (EASS):

Equality Advisory and Support Service (EASS)
Website: www.equalityadvisoryservice.com
Phone: 0808 800 0082
Hours: Monday to Friday 9am–7pm, Saturday 10am–2pm

The EASS provides free advice and support to individuals with concerns about discrimination or human rights issues, including those related to digital accessibility under the Equality Act 2010.

7. Our Commitment to Improvement

We are continuously working to improve the accessibility of our website. Our planned actions include:

  • Completing a full review of all image alternative text across the site

  • Adding reduced-motion options for animated content, where technically feasible within the Wix platform

  • Ensuring all future content additions are reviewed for accessibility compliance before publication

  • Commissioning a third-party accessibility audit as the website scales ahead of future event editions

This statement will be reviewed and updated annually, or following any significant change to the website's structure or content.

8. Contact Us

London Padel Week
Email: [admin@londonpadelweek.co.uk]
Website: www.londonpadelweek.co.uk

For accessibility-related queries, please mark your email:
"Accessibility — [Your Name / Brief Description]"

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