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Privacy Policy


Last updated: JAN 2026
London Padel Week ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and share information about you when you visit our website at www.londonpadelweek.co.uk, sign up to our newsletter, submit a contact or sponsorship enquiry, or nominate your club as a venue partner.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, please contact us at the details provided at the end of this document.
1. Who We Are — Data Controller
The data controller responsible for your personal data is:
London Padel Week
Website: www.londonpadelweek.co.uk
Email: admin@londonpadelweek.co.uk
Address: London, United Kingdom
As data controller, we determine the purposes and means of processing your personal data. Where we engage third parties to process data on our behalf, they act as data processors and are contractually bound to handle your data securely and only as we instruct.
2. What Personal Data We Collect
We collect only the data that is necessary for the purposes described in this policy. This includes:
2.1 — Data you provide directly

  • First name and last name — collected via our contact form and newsletter sign-up

  • Email address — collected via the newsletter sign-up and the contact form

  • Phone number — collected via the contact form for sponsorship and club nomination enquiries

  • Message content — the free-text message you submit via the contact form

2.2 — Data collected automatically

  • Technical data — IP address, browser type, device type, pages visited, time and duration of visit. This data is collected automatically by our website platform (Wix) and analytics tools for the purposes of site security and performance monitoring.

  • Cookie data — please refer to our Cookie section below (Section 9) for full details.

We do not collect any special categories of personal data (such as data about health, religion, ethnicity, or political views) and we do not knowingly collect data from individuals under the age of 16.
3. Why We Collect Your Data — Purposes and Legal Basis
PurposeData UsedLegal Basis (UK GDPR)
Send our newsletter and event updatesName, email addressConsent (Art. 6(1)(a)) — you opt in via the checkbox
Respond to contact form submissionsName, email, phone, messageLegitimate interests (Art. 6(1)(f)) — to respond to your enquiry
Process sponsorship and brand partnership enquiriesName, email, phone, messageLegitimate interests (Art. 6(1)(f)) — pre-contractual steps
Process club nomination and venue partnership enquiriesName, email, phone, messageLegitimate interests (Art. 6(1)(f)) — pre-contractual steps
Website security and performance monitoringTechnical/IP dataLegitimate interests (Art. 6(1)(f)) — to maintain a safe, functioning website
Your consent for the newsletter is always voluntary. You may withdraw it at any time by clicking "Unsubscribe" in any email we send you, or by writing to us at the email address below. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4. How Long We Keep Your Data — Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal obligations.

  • Newsletter subscribers: Your data is retained for as long as you remain subscribed, and for a maximum of 3 years from the date of your last active engagement with our communications, after which it will be deleted or anonymised.

  • Contact form submissions (general enquiries): Retained for 3 years from the date of submission, to maintain a record of correspondence.

  • Sponsorship and club partnership enquiries: Retained for 3 years from the date of initial enquiry, or for the duration of any resulting commercial relationship plus 3 years.

  • Technical/log data: Retained for up to 12 months, as required for security and platform performance purposes.

At the end of each retention period, your data will be securely deleted or permanently anonymised.
5. Who We Share Your Data With
We do not sell, rent or trade your personal data. We may share your data with the following categories of trusted recipients, strictly for the purposes described in this policy:
5.1 — Data Processors (third-party platforms acting on our behalf)

  • Wix.com Ltd — our website platform and hosting provider. Wix processes data on our behalf as a data processor under a Data Processing Agreement. Wix may store data on servers within the UK, EEA, or other jurisdictions subject to adequate safeguards. For details, see: www.wix.com/about/privacy

  • Email marketing platform — we use a third-party email platform to manage and send our newsletter. Your email address and name are processed by this platform solely to deliver communications you have consented to receive.

5.2 — Organising Partners
London Padel Week is produced in collaboration with its core organising partners. In the context of event production, sponsorship management and club coordination, relevant contact data may be shared within partners.​

Each organising partner receives only the data relevant to their specific operational role and is bound by confidentiality obligations consistent with this policy and applicable data protection law.
5.3 — Legal and regulatory disclosure
We may disclose your personal data to law enforcement or regulatory authorities if required to do so by applicable law, or to protect the rights, property or safety of London Padel Week, our partners, or the public.
We do not transfer your personal data outside the United Kingdom unless adequate safeguards are in place, such as the UK's International Data Transfer Agreement (IDTA) or equivalent standard contractual clauses.
6. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights regarding your personal data:

  1. Right of Access — You have the right to request a copy of the personal data we hold about you (a "Subject Access Request").

  2. Right to Rectification — You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.

  3. Right to Erasure ("Right to be Forgotten") — You may request that we delete your personal data, where there is no compelling reason for us to continue processing it.

  4. Right to Restriction of Processing — In certain circumstances, you may ask us to pause the processing of your data while a complaint or query is resolved.

  5. Right to Data Portability — Where processing is based on your consent or a contract, you may request that we provide your data to you in a structured, commonly used and machine-readable format.

  6. Right to Object — You have the right to object to processing carried out on the basis of our legitimate interests, unless we can demonstrate compelling legitimate grounds that override your interests.

  7. Right to Withdraw Consent — Where processing is based on your consent (e.g. for the newsletter), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at:
Email: admin@londonpadelweek.co.uk
Subject line: Data Subject Request — [Your Name]
We will respond to all verified requests within one calendar month of receipt, as required by UK GDPR (Art. 12). In complex cases, this period may be extended by a further two months, in which case we will notify you within the first month and explain the reason for the delay.
We may ask you to verify your identity before processing your request, to ensure we protect your data and do not disclose it to unauthorised parties.
7. Right to Lodge a Complaint
If you are unsatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address any concern you may have directly before you approach the ICO, so please contact us in the first instance.
8. Data Security
We take data security seriously and have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include secure server environments provided by Wix.com, encrypted data transmission (HTTPS/TLS), and restricted access to personal data within our organisation and among our organising partners.
While we take every reasonable precaution to protect your data, no website or internet transmission is completely secure. We therefore cannot guarantee the absolute security of information you transmit to us, and you do so at your own risk.
9. Cookies
Our website uses cookies — small text files placed on your device — to ensure the site functions correctly and to help us understand how visitors use it. Cookies are managed by our website platform, Wix.com.
We use the following categories of cookies:

  • Essential / Strictly Necessary: Required for the website to function (e.g. session management, security). These cannot be disabled.

  • Analytics / Performance: Help us understand how visitors interact with the site (e.g. pages visited, time spent). These are only set if you provide your consent via our cookie banner.

  • Marketing / Targeting: Used to deliver relevant content. These are only activated with your explicit consent.

You may manage your cookie preferences at any time through your browser settings or via the cookie banner displayed on your first visit to our site. For a full list of cookies set by Wix, please refer to Wix's Cookie Policy at www.wix.com/about/privacy.
10. Links to Third-Party Websites
Our website may contain links to third-party websites (for example, our organising partners' websites). These websites operate independently and are not governed by this Privacy Policy. We have no responsibility for the content or privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or our services. The most current version will always be available on this page, along with the date it was last updated. Where changes are material, we will notify newsletter subscribers by email. We encourage you to review this page periodically.
12. Contact Us
For all data protection queries, subject access requests, or to exercise any of the rights described in Section 6, please contact us:
London Padel Week
Email: admin@londonpadelweek.co.uk
Website: www.londonpadelweek.co.uk

Please mark the subject of your email as:
"Privacy / Data Request — [Your Name]"

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